Terms of Use

Effective August 30, 2026 · VentureBILT™ is a service of Wilde West LLC, a Wyoming limited liability company, 20403 N Lake Pleasant Rd Suite 117, Peoria, AZ 85382 ("VentureBILT," "we," "us"). Questions: hello@venturebilt.com.

1. Agreement

By enrolling, creating an account, using the onboarding portal or OwnerEditor^™, or paying for any VentureBILT service, you ("you," "the client") agree to these Terms of Use and to our Privacy Statement. If you enroll on behalf of a business, you confirm you have authority to bind that business.

2. The service

VentureBILT designs, builds, hosts, and manages websites as a subscription service, including automatically generated draft websites, the OwnerEditor^™, and optional add-on modules (such as SMS alerts, branded email, content publishing, storefront and payments, and traffic services). We may improve, modify, or replace parts of the platform at any time; we won't materially reduce what your active subscription includes without telling you.

3. Fees, billing & cancellation

• The introductory package fee is due at enrollment and covers your complete initial build and your first month of service. Recurring fees bill monthly thereafter, plus any add-ons you activate, until you cancel.
• You may cancel at any time, effective at the end of the current billing period. We don't prorate or refund partial months.
• The introductory package is refundable until you select one of your generated drafts; once a draft is selected, production begins and the package fee is earned and non-refundable.
• If a payment fails and remains unpaid, we may suspend service after reasonable notice. Promotional welcome rates remain locked only while the subscription stays active.

3a. Who takes your payment

Our order process is conducted by our online reseller Paddle.com Market Ltd (“Paddle”). Paddle is the Merchant of Record for all our orders. Paddle handles the payment, the receipt and invoice you receive, any sales tax or VAT that applies where you are, and billing enquiries and refunds in line with the policy set out above. Paddle is what will appear on your card or bank statement — not VentureBILT or Wilde West LLC.

The service itself, its delivery and its support are provided by VentureBILT™, a service of Wilde West LLC. Your subscription and your cancellation are managed here; contact us at hello@venturebilt.com and we will deal with Paddle on your behalf where a payment matter needs it.

4. Storefront & payments (if you activate them)

• Payment processing is provided through our third-party payment infrastructure. You will be asked to complete identity and bank verification with the payment provider; their terms apply alongside these.
• You are the merchant of record for your own sales. You are solely responsible for what you sell, its legality and quality, order fulfillment, your refund and return policies, customer service for your buyers, chargebacks arising from your sales, and collecting and remitting any taxes that apply to your sales.
• Our per-sale rate and monthly storefront fee are disclosed at signup and may change for new activations; existing activations get 30 days' notice of rate changes.
• You may not use the storefront for anything unlawful or for categories prohibited by the payment provider (their published prohibited-business list applies).
• Activating payments requires completing the payment provider's hosted onboarding and accepting their connected-account agreement, which applies directly between you and the provider.
• You must publish your own refund and return policy for your buyers on your site — we'll give you a sensible starting template, and your OwnerEditor^™ lets you tune it any time.

4a. Domains we register for you

• When you claim a web address through onboarding, we register and manage it for you through accredited registrars, under our account — one bill, one support channel, no registrar accounts for you to babysit. Registration and renewal are included while your subscription is active.
• The domain is yours in every way that matters. While subscribed, you have exclusive use of it — and any time you ask, including when you cancel, we will unlock it and transfer it to a registrar account of your own at no charge beyond any registrar-imposed fees. We will never hold a domain hostage.
• You choose the name, and you confirm your choice doesn't infringe anyone's trademark or other rights. Any dispute over your chosen name — including domain-dispute (UDRP) proceedings — is yours to handle and to cover, and the indemnity in Section 7 applies to it.
• If your subscription ends and you haven't requested a transfer, we'll notify you at the email on file before allowing the domain to expire; after expiry, it may become publicly available to anyone.
• All domain registrations are subject to the registrar's terms and ICANN policies, which govern the use of any domain on the internet.

5. Ownership — your content and brand are yours; the tools are licensed

• You own your content. Everything you provide — your text, photos, business information, and any logo or artwork you upload — remains yours.
• You own your final brand artwork. When your enrollment is paid, the final logo and brand artwork produced for you within VentureBILT (including artwork you compose in the design studio) is assigned to you and is yours to use anywhere, on or off the platform.
• We own the tools. You license them. The VentureBILT™ platform and every tool we make available — including OwnerEditor™, the logo and design studio, the draft-generation engine, the Product Manager and storefront tools, templates, design systems, and any tool we add in the future — together with all underlying code, infrastructure, and know-how, are and remain our exclusive property. Your subscription grants you a limited, non-exclusive, non-transferable license to use those tools on your site for as long as your subscription is active, and no ownership interest of any kind. Nothing in this agreement transfers, assigns, or grants any right to the tools themselves, and the license ends when the subscription ends. Where these terms or our marketing speak of "your site," "your editor," or "your studio," that means the tool as made available to you under this license — a convenience of language, never a transfer of ownership.
• What the tools produce for you is a different thing. The words, images, and final brand artwork that come out of those tools are yours as described above; the machinery that produced them is not. You may not copy, resell, sublicense, reverse-engineer, or build a competing service from any tool, or give anyone else access to it outside your own organization.
• Unselected drafts and the reusable design patterns inside every draft remain our property and may be reused across the platform.
• If you cancel, you keep your content and your brand artwork, and on request we will provide an export of your site content. Access to the hosted site and to every tool — the OwnerEditor™, the design studio, the storefront and all others — ends with the subscription, because those were licensed, not sold.
• The license you grant us, and it is a broad one. You keep ownership of your content. So that we can run the service, improve it, and stand behind our work, you grant Wilde West LLC and its affiliates, successors, and assignees a worldwide, non-exclusive, royalty-free, fully paid-up, perpetual, irrevocable, sublicensable (directly and through multiple tiers) and assignable license to host, store, copy, back up, reformat, resize, cache, adapt, modify, create derivative works from, publish, perform, display, transmit, and otherwise use the text, images, video, audio, layouts, brand artwork, and other material you provide to or create on the platform, in any media now known or later developed, for each of the following: (a) operating, securing, supporting, and improving the service; (b) developing, training, tuning, evaluating, and improving machine-learning and artificial-intelligence systems, models, prompts, and knowledge bases, including those behind Ask OE™ and the OwnerEditor™; and (c) promoting and marketing VentureBILT™ and Wilde West LLC, including in our portfolio, case studies, sales materials, advertising, and demonstrations. No ownership of your content transfers to us, and no payment is owed to you for any of this — your use of the service is agreed to be sufficient consideration for the license. To the fullest extent permitted by law, you waive any moral rights or droit moral in material you provide.
• The license survives cancellation. It is not affected by the expiry, cancellation, downgrade, or suspension of your subscription, or by your removal of material from your site — a portfolio that disappears when a client leaves is not a portfolio, and a model cannot be untrained. If you ask us in writing to stop using particular material promotionally, we may agree to as a courtesy — but that is our decision, not a right you hold, and it does not narrow the license. We are never required to recall, destroy, or stop using anything already published, printed, distributed, incorporated into a model or knowledge base, or held in routine backups.
• Feedback belongs to us. Any idea, suggestion, feature request, bug report, or comment you give us about the platform is ours to use freely and without obligation or payment, including to build and sell features, and you grant us all rights necessary to do so.
• What you promise about what you upload. You are solely responsible for what you put on the platform. You represent and warrant that you own or hold every right needed to grant the license above, and that you will not upload material you are not free to license to us on these terms — including confidential or privileged information, protected health information, payment card data, or other regulated or third-party data. If you do, that is your breach and not a limit on our rights: the indemnity in Section 7 applies, and we may remove the material, suspend the account, or both.

5a. Ask OE™ and other AI features

• How it works. Ask OE™ and other assisted features send the material you give them — your instructions, the content of the page you are working on, and any file you attach — to third-party artificial-intelligence providers who process it on our behalf and return a result. Using these features is your agreement to that processing. We choose these providers for their security and confidentiality terms and may change them.
• You review it; you publish it; you own what it says. AI output can be wrong, outdated, biased, incomplete, or unsuitable, and it can be confidently wrong. You are responsible for reviewing and approving every change before it goes live, and for the accuracy, legality, and compliance of everything your website says — prices, claims, credentials, guarantees, disclaimers, and all of it. We are not liable for AI-generated content you choose to publish, and Sections 7 and 8 apply to it in full.
• Not professional advice. Nothing Ask OE™ produces is legal, medical, financial, tax, insurance, or other professional advice, and no attorney-client or other professional relationship is created by using it.
• Output is not unique to you. Similar instructions can produce similar results for other clients. We make no promise that any output is original or unique, we may produce the same or similar output for anyone else, and output produced for another client is not your content.
• Metering and availability. AI features are metered by credits or usage limits described at enrollment or in your account. We may change, meter, throttle, suspend, or withdraw them, and we may set fair-use limits or block automated or abusive use. Unused credits have no cash value and do not survive cancellation.

6. Your responsibilities

You confirm that content you provide is yours to use and doesn't infringe anyone's rights; that your business information is accurate; and that you'll use the platform lawfully. You are responsible for the products, services, claims, and offers your website makes to your customers, and for compliance obligations specific to your industry.

Your account and your credentials. You are responsible for keeping your sign-in details secret, for everyone you give access to, and for everything done under your account — edits, publications, deletions, purchases, and instructions given to Ask OE™ — whether or not you authorized it. Access is for your own organization: you may not share, sell, lend, or transfer credentials to anyone else. Tell us at once at hello@venturebilt.com if you think a credential has been exposed, and we may reset it or suspend access to protect the platform and other clients. We are not liable for anything that happens through your credentials, and we are entitled to treat anyone using them as you.

6a. Acceptable use

You may not use the platform to publish or do anything unlawful, and we do not have to host anything we do not want to host. Without limiting that, you may not use the service for: material that infringes anyone's copyright, trademark, or other rights; sexually explicit material or anything involving minors; harassment, threats, hate speech, or defamation; malware, phishing, spam, or deceptive commercial practices; unlicensed regulated activity, including unlicensed professional services, gambling, firearms, controlled substances, or financial products you are not authorized to offer; scraping, reverse-engineering, penetration testing, or circumventing limits or authentication; reselling or sublicensing access to the tools; or activity that burdens the platform or degrades it for other clients.

We may remove content, disable a feature, suspend, or terminate an account immediately and without notice where we reasonably believe this section has been broken, where required by law or by a provider we depend on, or where continued hosting exposes us to legal risk or reputational harm. We are not obliged to refund fees for a suspension or termination under this section, and Section 7 applies to any resulting claim.

6b. Copyright complaints

If you believe material on a site we host infringes your copyright, send a notice to hello@venturebilt.com and to Wilde West LLC, 20403 N Lake Pleasant Rd Suite 117, Peoria, AZ 85382, identifying the work, the material and its url, your contact details, a statement of good-faith belief that the use is unauthorized, a statement under penalty of perjury that your notice is accurate and that you are authorized to act for the owner, and your signature. We respond to valid notices under the Digital Millennium Copyright Act, including by removing material and, where appropriate, terminating repeat infringers. A client whose material is removed may send a counter-notice with the equivalent information.

7. Hold harmless & indemnification

You agree to defend, indemnify, and hold harmless VentureBILT, Wilde West LLC, and their owners, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) content or materials you provide; (b) your products, services, sales, and dealings with your customers, including storefront transactions, refunds, chargebacks, and taxes; (c) your violation of these terms or of any law; or (d) your infringement of any third party's rights.

8. Disclaimers & limitation of liability

The service is provided "as is" and "as available." We work hard to keep sites fast, secure, and online, but we do not guarantee uninterrupted availability, search rankings, traffic volumes, leads, or revenue outcomes. To the fullest extent permitted by law: we are not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits; and our total aggregate liability for any claim is limited to the amounts you paid us in the three (3) months before the event giving rise to the claim. Nothing here limits liability that cannot be limited under applicable law.

9. Termination

We may suspend or end service for non-payment, unlawful use, or material breach of these terms, with notice where practical. Sections 5, 5a, 6a, 7, 8, 10, and 11 survive termination.

10. Resolving disputes

Please read this section carefully. It requires you to bring most disputes in individual arbitration rather than in court, and it waives your right to a jury and to participate in a class action. You have 30 days to opt out of arbitration — see 10.7 — and opting out costs you nothing else in this agreement.

10.1 Talk to us first

Almost everything is fixable by a phone call. Before starting arbitration or any formal proceeding, the complaining party must send a written notice of dispute — to hello@venturebilt.com and to Wilde West LLC, 20403 N Lake Pleasant Rd Suite 117, Peoria, AZ 85382, or to the email on your account if we are the ones complaining — describing the problem, the account it concerns, and what you want done about it. Both parties then negotiate in good faith, including at least one individual phone or video conversation if either asks for one. Neither party may start arbitration until 60 days after that notice. Any deadline for bringing a claim is paused while this is running.

10.2 Mediation, if we both want it

At any point during those 60 days, either party may propose mediation before a single neutral mediator in Maricopa County, Arizona or by videoconference, with the mediator's fees split evenly. Mediation is voluntary and non-binding, and it happens only if both parties agree to it. It is offered because a mediator resolves most ordinary business disagreements faster and far more cheaply than any formal proceeding — but it is not a hurdle either party can use to delay the other, and declining it carries no penalty and no adverse inference.

10.3 Binding individual arbitration

If 10.1 does not resolve the dispute, any dispute arising out of or relating to these terms, the service, your site, our tools, our marketing, or our relationship — under contract, statute, tort, or any other theory — is resolved by binding individual arbitration, and not in court, except for what 10.4 carves out. Arbitration is administered by the American Arbitration Association under its Commercial Arbitration Rules and Expedited Procedures (or, if the AAA is unavailable, JAMS under its Streamlined Rules, or an administrator the parties agree on). One arbitrator decides. The arbitrator issues a written, reasoned award and may award any relief a court could award on an individual claim. Any in-person hearing takes place in the county where you live or do business, or by videoconference at your election — you will never have to travel to Arizona to be heard. This arbitration agreement is governed by the Federal Arbitration Act.

10.4 What is not arbitrated

• Small claims. Either party may bring a qualifying individual claim in small claims court instead, and either party may insist on small claims court for a dispute within its limits.
• Intellectual property. Claims of trademark, copyright, patent, or trade-secret infringement, and claims of unauthorized access to or misuse of the platform, go to court, not arbitration.
• Emergency relief. Either party may ask a court for a temporary restraining order or injunction to stop ongoing harm while the rest of the dispute proceeds.
• Payment disputes handled by Paddle. Refunds, chargebacks, invoices, and sales tax on your subscription are handled by Paddle as Merchant of Record under Paddle's own buyer terms (see 3a). Nothing in this section limits any right you have against Paddle or through your card issuer.

10.5 No class actions; no jury

Disputes are brought only in an individual capacity, never as a class, collective, consolidated, private attorney general, or representative action, and the arbitrator may award relief only to the individual party bringing the claim. Both parties waive any right to a jury trial. If this paragraph is found unenforceable as to a particular claim, that claim — and only that claim — is severed from arbitration and proceeds in the courts named in 10.9; the rest of this section stays in force.

10.6 Many similar claims at once

If 25 or more materially similar claims are brought against us by the same or coordinated counsel, the parties will ask the administrator to appoint a process administrator and will proceed in staged batches — a first batch of up to 25 claims heard individually, then a good-faith mediation of what remains at our expense, then a further batch if needed. Limitation periods are paused for claims waiting in the queue. Claims still unresolved after the staged process may be brought in court.

10.7 Your right to opt out of arbitration

You may reject 10.3, 10.5, and 10.6 by emailing hello@venturebilt.com from the address on your account, with the subject line Arbitration Opt-Out and your name and business name, within 30 days of first accepting these terms (or within 30 days of a later change to this section, as to that change). Opting out affects nothing else in this agreement, and we will not treat it as a reason to refuse, price, or end your service. If you opt out, disputes go to the courts named in 10.9.

10.8 Time limit

Any claim arising out of or relating to these terms or the service must be noticed under 10.1 within one (1) year after the claim arose, or it is permanently barred — except where a longer period is required by law.

10.9 Governing law and courts

These terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs 10.3. For any dispute not subject to arbitration — including anything under 10.4, and anything at all if you opt out under 10.7 — the state and federal courts located in Maricopa County, Arizona have exclusive jurisdiction, and both parties consent to that venue. Nothing here removes a consumer protection that the law of your home jurisdiction gives you and does not allow you to waive.

11. General

• Price changes. We may change subscription and add-on pricing on 30 days' notice to the email on your account. The new price applies from your next billing period; if you don't want it, cancel before then. Introductory and founding rates are honored for as long as the subscription stays continuously active — a lapse ends them.
• Assignment. We may assign or transfer this agreement, in whole or in part, to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets, and the licenses you granted in Section 5 transfer with it. You may not assign or transfer this agreement without our written consent, except to a successor of your business that accepts these terms.
• Events outside our control. We are not liable for delay or failure caused by anything beyond our reasonable control — including outages or changes at hosting, domain, payment, email, or AI providers, network or power failure, cyberattack, natural disaster, labor action, war, or government action.
• No waiver; no partnership. Not enforcing a term once does not waive it later. Nothing here creates a partnership, joint venture, franchise, employment, or agency relationship, and neither party may bind the other.
• Severability and entire agreement. If any provision is unenforceable, the rest remain in effect — subject to 10.5, which says what happens if the class-action waiver fails. These terms, plus your enrollment details and any written order, are the entire agreement and replace anything said in sales conversations, proposals, or marketing.
• Changes to these terms. We may update these terms; material changes are posted here with a new effective date, and continued use after that date is acceptance — except that a change to Section 10 applies only to disputes arising after the new effective date, and you may reject it under 10.7.